This is a secure tool designed to improve the experience and delivery of care. Clinicians and staff share perspectives about themselves, their work, and their organization, as well as their ideas for solving problems. We realize that you might have questions about how it works. Here are some pointers:
My Settings contains information you provided during the Sign Up process. You can update this information anytime.
My Stories is the place to upload information about yourself, your work, your organization, and your ideas for improvement. Click on any of the stories to get started. Your information will save as you type, but it's important that you click on Submit to update the Snapshot views. You can update your stories at any time.
Based on information in My Stories and My Settings, PatientWisdom creates Snapshots for your colleagues and for your leaders -- these at-a-glance views contain information that is helpful and appropriate to share. In the Snapshots tab, you can view what your colleagues and leaders will see. You can always update your Snapshots by changing information in My Stories or My Settings. You can also view Snapshots of your colleagues by clicking on “My Colleagues.”
VIEWpoint allows you to browse a graphical Reports interface to see the aggregation of what you and your colleagues are sharing in My Stories. Click on any of the topics to get started. You can navigate between the reports using the arrows at the bottom of the screen.
To Log Out, just click on the icon at the top of the menu, which might also say 'Back to account home'.
If you are invited to complete a Survey - for instance, the Communication Assessment Tool - please follow the link and be sure to click on "Submit" when finished. All responses are secure.
If you have any questions, please email us at PatientWisdomInfo@nrchealth.com . We'll listen. And we'll respond. Thanks for helping your care team understand what matters to you!